Subscription Policy

Welcome to StoryNest! This Subscription Policy outlines the terms and conditions for our subscription services. By subscribing, you agree to the following policies.

1. Subscription Plans & Pricing

1.1. StoryNest offers the following prepaid subscription plans:

• Monthly Prepay: $25.99 per box

• 3-Month Prepay: $25.99 per box (billed upfront for 3 months)

• 6-Month Prepay: $24.99 per box (billed upfront for 6 months)

1.2. All subscription prices are listed in USD and are subject to change.

2. Billing & Payments

2.1. Automatic Renewal

• Subscriptions automatically renew unless canceled before the next billing date.

• The billing date is based on your original subscription purchase date.

2.2. Payment Processing

• Payments are processed at the time of sign-up and on a recurring basis for prepaid plans.

• By subscribing, you authorize StoryNest to charge your payment method for each renewal.

2.3. Failed Payments

• If a payment fails, you will receive a notification to update your payment method.

• If payment is not updated within a set period, your subscription may be canceled.

3. Shipping & Delivery

3.1. Shipping Schedule

• Subscription boxes are shipped on a monthly basis. Exact shipping dates may vary.

• Tracking information will be provided via email once your box ships.

3.2. Shipping Costs

• Shipping fees are calculated at checkout and vary based on location.

• International orders may be subject to additional customs fees, which are the subscriber’s responsibility.

3.3. Address Changes

• It is the subscriber’s responsibility to ensure their shipping address is correct.

• Address changes must be made before the next billing cycle.

4. Cancellations & Refunds

4.1. Cancellation Policy

• Subscribers may cancel at any time, but cancellations must be made before the next billing date to avoid being charged.

• Prepaid subscriptions (3-month & 6-month plans) cannot be refunded after purchase but will continue until the end of the prepaid period.

4.2. Refund Policy

• Due to the nature of our subscription service, all sales are final.

• Refunds will only be considered in cases of duplicate charges or errors on our part.

5. Subscription Modifications

5.1. Skipping a Box

• Skipping a box is not allowed, but you may cancel and re-subscribe later if needed.

5.2. Plan Changes

• Subscribers cannot downgrade a prepaid plan (e.g., switching from a 6-month plan to a monthly plan).

• Upgrading to a longer-term plan is allowed but will take effect at the next billing cycle.

6. Damaged or Missing Items

6.1. If an item arrives damaged, please contact us within 7 days of delivery with photos for a replacement (subject to availability).

6.2. If your box is lost in transit, please reach out to us, and we will assist in tracking or replacing your order.

7. Contact Us

For any subscription-related inquiries, cancellations, or modifications, please contact us.

By subscribing to StoryNest, you acknowledge and agree to the terms outlined in this Subscription Policy. Happy reading! 📚✨

Subscription Policy

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